top of page


What is Supervised Visitation?

Supervised visitation is when a neutral third party oversees the contact between a non-custodial parent (NCP) and one or more children.  The needs of each family are different, so different strategies and protocols are developed for each case to make sure that the child(ren) have a safe, fun visit with the NCP and truly enjoy their time together. 

What is Supervised Exchange?

A supervised exchange is when a neutral third party oversees the transfer of a child from one parent to the other.  Supervision is limited to the exchange. 


What is a Supervised Visitation Monitor?
A supervised visitation monitor is a professional providing services as described in Family Code Section 3200.5 and California Rules of Court Standard 5.20.  She/he is responsible for ensuring that a child(ren) can have a safe visit with their non-custodial parent (NCP).  The visitation monitor enforces the court order, including dates, times, and places for visitation.

Benefits of Supervised Child Visits:

For the children:

  • Allows children to maintain/build a positive relationship with both of their parents, which is important for healthy development.

  • Children will be in a safe and monitored environment which will allow them to focus on the visit and interactions with their parent.  


For the custodial parents:

  • You do not have to communicate or have contact with the other parent.  The arrangements will be made by a neutral and trained professional, the supervised visitation monitor.

  • You can relax knowing your child is in a safe environment and being supervised by a person trained in child welfare.

  • You will be notified if inappropriate behavior occurs during a visit.


For the non-custodial parents:

  • You do not have to communicate or have contact with the other parent.  The arrangements will be made by a neutral and trained professional, the supervised visitation monitor.

  • Your interactions with the child will be observed fairly and you will have a witness to verify what occurred during the visits in case there is a dispute.

  • You can spend valuable time with your child(ren) and develop a positive relationship with them.  Having successful visits with your children is often something the Court considers when evaluating whether visits should continue to be supervised.

What is the process?


Step 1 – Prepare for the Intake Interview

Custodial and Non-Custodial Parents need to:

-Schedule an intake interview with the supervised visitation monitor.

-Complete the intake interview before any visits commence.

-Supply the supervised visitation monitor with documents, including a

current court order specifying supervised visitation.


Step 2 – The Intake Interview

Each parent must come to a separate intake interview to discuss:

-Guidelines for the visitation.

-The services to be provided and the behavior expected of all


-Times, dates, and places will be discussed, per the court order.

-Fees and payment terms.


Step 3 – Visitations

-Supervised visitation monitor will observe, take notes, and enforce

guidelines.                                                                                                         For more information, please contact us.

-Parent and child(ren) will engage in appropriate behavior and have a

safe and fun visit.

-A written record will be kept and be made available upon request for

use in court. 

(Separate fee for court appearance and production of visitation reports.)

About Mandy Broad, ASW, MSW


Mandy Broad brings over a decade of experience working with children, families, and the courts.  In the past, she has provided psychotherapy to individuals and families in the Napa Valley with her focus being on the unique needs of children. She engaged her clients with the latest in therapeutic techniques such as EMDR and ImTT, but also provided traditional talk and play therapy and tailored treatment to the specific needs of her clients.  Mrs. Broad earned her Bachelor’s Degree in Psychology, received a Master’s Degree in Social Work (MSW) and she is now pursuing her doctorate in clinical psychology (Psy.D.).  She successfully completed the statewide training to provide professional Supervised Visits in California, and she is in the process of earning her clinical social work license (LCSW).   She has a wide variety of experience, from providing care (and raising) special needs’ children, to government child welfare response, to providing services for clients in the court system.  She is also a principal at C.H.I.L.D., a provider of supervised visitation services here in the Napa Valley, where she assists families with court-ordered visitation monitoring pursuant to California Rules of Court Standard 5.20 and California Family Code section 3200.5.

bottom of page